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Everbridge Reviews

Principal Architect at a energy/utilities company with 10,001+ employees
Real User
Top 5Leaderboard
Very robust, with multiple modules that can be leveraged
Pros and Cons
  • "A robust solution with multiple modules that can be leveraged."
  • "Lacks ability to customize messages."

What is our primary use case?

Our primary goal is to find an enterprise-wide notification solution so I'm looking at multiple solutions to find a product that could solve, say, 80% of our notification needs. We've just rolled out Everbridge. My involvement is more at the strategy level, determining whether the contract is good enough from a financial standpoint and those kinds of things. I'm the principal architect and we are customers of Everbridge. 

What is most valuable?

I think it's a robust solution with multiple modules that can be leveraged. I am looking at rationalizing the application landscape as we have too many applications in our enterprise to be able to manage them effectively. I'm trying to consolidate. What they've done until now has been very good. They've been very responsive and very helpful in answering questions. 

What needs improvement?

The customization of messages might be one area that they can improve on. For example, if I'd like to do a hyper-focused customized message within a campaign for each and every individual notification, that is something I don't believe they support right now. 

For how long have I used the solution?

I've been using this solution for about four months. 

What do I think about the stability of the solution?

The solution is quite new for us so it's hard to comment on stability. We haven't had any problems till now. 

What do I think about the scalability of the solution?

As mentioned, we have around 40,000 users so the solution is easily scalable. 

How was the initial setup?

The initial setup was pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

This is not a cheap solution. Our current license is for around 40,000 employees and contractors. In the future we may evaluate expanding that to cover a larger customer base.

What other advice do I have?

This product has certain functionalities that make it a lucrative solution and platform. It's geared towards big companies. I'm not involved in implementation, my role is more at the strategy level.

I would rate the solution quite highly, an eight out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.

Everbridge Questions

Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Oct 21 2021

If you were talking to someone whose organization is considering xMatters IT Management, what would you say?

How would you rate it and why? Any other tips or advice?

8 Answers
Miriam Tover
Content Specialist
PeerSpot (formerly IT Central Station)
Oct 21 2021

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

7 Answers
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Oct 21 2021

Please share with the community what you think needs improvement with xMatters IT Management.

What are its weaknesses? What would you like to see changed in a future version?

8 Answers
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)
Oct 21 2021

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

8 Answers
Miriam Tover
Content Specialist
PeerSpot (formerly IT Central Station)
Oct 21 2021

Hi Everyone,

What do you like most about xMatters IT Management?

Thanks for sharing your thoughts with the community!

8 Answers
Miriam Tover
Content Specialist
PeerSpot (formerly IT Central Station)

If you were talking to someone whose organization is considering Everbridge IT Alerting, what would you say?

How would you rate it and why? Any other tips or advice?

5 Answers
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

5 Answers
Miriam Tover
Content Specialist
PeerSpot (formerly IT Central Station)

Please share with the community what you think needs improvement with Everbridge IT Alerting.

What are its weaknesses? What would you like to see changed in a future version?

5 Answers
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

5 Answers
Miriam Tover
Content Specialist
PeerSpot (formerly IT Central Station)

Hi Everyone,

What do you like most about Everbridge IT Alerting?

Thanks for sharing your thoughts with the community!

5 Answers
Miriam Tover
Content Specialist
PeerSpot (formerly IT Central Station)

If you were talking to someone whose organization is considering Everbridge IT Alerting, what would you say?

How would you rate it and why? Any other tips or advice?

14 Answers
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

14 Answers
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

Please share with the community what you think needs improvement with Everbridge IT Alerting.

What are its weaknesses? What would you like to see changed in a future version?

15 Answers
Julia Frohwein
Content and Social Media Manager
PeerSpot (formerly IT Central Station)

Hi,

We all know it's really hard to get good pricing and cost information.

Please share what you can so you can help your peers.

11 Answers
Miriam Tover
Content Specialist
PeerSpot (formerly IT Central Station)

Hi Everyone,

What do you like most about Everbridge IT Alerting?

Thanks for sharing your thoughts with the community!

15 Answers