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TIBCO Spotfire OverviewUNIXBusinessApplication

TIBCO Spotfire is #10 ranked solution in top Business Intelligence Tools. PeerSpot users give TIBCO Spotfire an average rating of 8 out of 10. TIBCO Spotfire is most commonly compared to Microsoft BI: TIBCO Spotfire vs Microsoft BI. The top industry researching this solution are professionals from a computer software company, accounting for 23% of all views.
What is TIBCO Spotfire?

TIBCO Spotfire is your secret weapon. You can create beautiful, interactive visualizations that will help you find the critical insights hiding in your data - fast. Spotfire gives you the tools to quickly and easily examine, organize, analyze and comprehend your data to see connections, patterns, and opportunities.

TIBCO Spotfire was previously known as Spotfire.

TIBCO Spotfire Buyer's Guide

Download the TIBCO Spotfire Buyer's Guide including reviews and more. Updated: January 2022

TIBCO Spotfire Customers

Allergan, ASSS de Montreal, Avantium, Blue River, Bank of Montreal, Citibank, FrieslandCampina, Hellmann Logistics, Merck, Novartis

TIBCO Spotfire Video

TIBCO Spotfire Pricing Advice

What users are saying about TIBCO Spotfire pricing:
"The cost is a few hundred dollars per user per year."

TIBCO Spotfire Reviews

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DenisGauder
Digital Asset Manager at a energy/utilities company with 51-200 employees
Real User
Excellent for scientific applications with a good ability to customize
Pros and Cons
  • "Spotfire is excellent for scientific applications, especially because of its integration with RNG."
  • "The handling and consumption of realtime data could be improved."

What is our primary use case?

As a service company, we were using Spotfire for things like timesheet analysis for our own purposes. What was more important was that we were advising our corporate customers, chemical, oil and gas companies like Shell, Total, and Exxon about where they should use this tool and how to develop an application using it. I'm really on the service side and Spotfire was a tool that I could offer to my customers for delivering projects.

In terms of use case, process data analysis would be number one. Then I'd say industrial performance dashboard, and lastly, problem root cause analysis.

How has it helped my organization?

I championed the use of this solution in my company (an engineering service company) and ultimately we delivered a lot of projects. Often, we were working on development, more specifically user interface development, graphical user interface, and other things that were extremely costly and time consuming. When the BI tools arrived, it seemed to be a very fast way to not only analyze data, but also provide interactive dashboards to people, which before would've required the development of a custom tool. This would've been magnitudes higher in terms of price, so I really saw an opportunity there with the BI tools.

At this stage, it was clear that Spotfire was the top runner. I don't have much experience with Tableau, but clearly for scientific applications, Spotfire was awesome. Especially because of its integration with things like RNG. As an engineer, I was very excited.

What needs improvement?

To be completely frank, the main problem of Spotfire is that it's being destroyed by Power BI. That's the only problem. Otherwise, the product is superior from a technical perspective, but they are victim of an extremely aggressive strategy from Microsoft and therefore, become far too expensive because Power BI is free in organizations. That's Spotfire's biggest weakness.

Another thing is the realtime boarding capabilities and the integration with other realtime streaming products should be much easier. The handling of realtime data could be improved.

I would also improve the consumption of realtime data. I'd also probably improve integration with the RNG, and generally speaking, the data science techniques. I think this is where Spotfire can still play a role and be competitive compared to Power BI. Other than that, I love the product, but I don't know how they can survive the offensive of Microsoft commercially.

For how long have I used the solution?

I have been using this solution for around six years.

What do I think about the stability of the solution?

I've had projects running for a while and have no particular complaints about stability. Originally, Spotfire is an offline analysis tool, so stability isn't a huge issue. It's much more of an issue when you do realtime statistical treatment with realtime data . That's where I mentioned they have to improve. 

Tipco is a huge company and they have this policy of acquiring software all the time, which is an interesting yet aggressive policy for development. The problem when you keep acquiring companies is that at some point, you have to integrate the products. That's where things tend to take a lot of time. Afterwards, the integration can sometimes be wishy washy and I think this is what happens in the realtime space. 

Spotfire has identified that there was something in the market that was asking for the consumption of realtime data and the provision of realtime dashboards and analysis. What they've done is half integrate another product that they bought and I found this strategy weak. I think this is where the stability will really become a critical factor, but overall, I would say so far so good.

What do I think about the scalability of the solution?

I think scalability is pretty good. I've seen customers running thousands of reports. For reaching good scalability, it also depends on your network architecture and whether you host it on cloud or not. I would say there's nothing in the software that really worries me, but you can always mess it up.

How are customer service and support?

Overall it's quite good. As a partner, there's a big difference because my request for assistance is usually prioritized over regular customers. I probably had access to the hotline, but it's very clear that when you're a partner and you meet the commercial team, they know that you're pre-sale, and so you get a lot better answers from them than you do from the hotline. Overall, I have nothing to complain about, but I'm not blown away either.

How was the initial setup?

It depends how you deploy it and the use case. If you just want to install it on your computer and get going for self-service usage, that's a matter of five minutes, so that's extremely easy. If you want to deploy it at the corporate level with the web server, that can be more complex. For a corporate analysis solution or corporate dashboarding solution, it's more complex, but also not unexpected.

When you've installed or deployed the software in your company, you're still nowhere; that's probably the IT department's problem generally speaking: Is the product installed? Is someone doing something with it? Is there the necessary skillset around it? Are your engineering and technical personnel able to operate it on their own? That seems to be the least of their worries, but this is why you pay for the software. 

I would say that in terms of a deployment strategy, everyone will do the ITPs. If you have an IT person in your company that knows half of what they're doing, there's no problem. You manage. 

Nevertheless, putting a correct strategy around the use of business intelligence tools in the organization, it's relevant to ask: What will we use it for? What kind of training will we provide? What kind of algorithm will we develop on top of that? I told you that as an integration with the RNG, for example,which is extremely powerful, I think these are big questions that people often forget.

They think that just by a data science or dashboarding tool, results will come out of it miraculously, but no results come out of the software. Results come out of people using the software, so I would say the challenge in terms of a deployment strategy and the time it takes is a complete function of the ambition level that you have. We can deploy it in one night, but then it has no impact on the company and if you really want to make an impact on the company, then I believe that you are looking at deployment activities, which are much longer. Particularly after the deployment, you should probably do something to maintain the life cycle of the product. So I would say an ideal deployment is deployment that never ends.

To summarize, I would say from a technical point of view, deployment should be the least of your problems. It can be easy. Nevertheless, using a quick strategy around the use of business intelligence, that's something different. I believe that all decision makers should really focus their attention on this and not on something as silly as whether the solution is easy to install.

What other advice do I have?

I would rate this solution an eight or nine out of ten.

It's one of the best products I've worked with in my career. Especially in the engineering, oil and gas, or chemistry fields. A long time ago, you found a lot of niche software players, which were terrible software. Being able to introduce something modern like Spotfire was really fresh air for us. It's an excellent product. The ability to customize as well is really good. 

Particularly for us, because as a service company, we tend do things that are a bit more advanced than what the production people do and therefore, I was very pleased with it. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Developer and a Software Administrator (currently unemployed)
Real User
Top 20
A scalable and secure, enterprise-grade analytical platform
Pros and Cons
  • "From a scalability standpoint, I would say it's pretty fantastic."
  • "The design of the UI could be improved."

What is our primary use case?

At my previous company, I was both a developer and a software administrator. It was an upstream oil and gas company — exploration, drilling, and completion. Due to some financial issues (not being able to compete well in the market), they shut down their Houston office and laid off quite a few people. 

What is most valuable?

Spotfire started putting a lot of high-quality, online videos out there that are specifically geared toward things that clients are looking for. This is great because no one wants to sign up for a $2,000 training class or watch three hours of videos just to figure out something that can be explained in 10 minutes. I think that's a great thing.

What needs improvement?

When Spotfire released version 10.0, they came out with a brand new UI and made some pretty drastic changes to the user interface. With the first release of anything, there's always a lot of criticism and room for improvement. Still, the design of the UI could be improved. There are small issues like file name extensions that are hard to read, for example. They really improved their database connectivity. In version 10.0, they added a lot of great improvements that consumers have wanted for a long time. Regardless, some basic design changes in the UI would make it a little more intuitive for users.

In terms of the next release, from a data analytics standpoint, I think that it's a pretty strong product. I know they just made some recent improvements — now they have a Python programming interface in Spotfire. That was one of the things that I had wanted for a long time.

Some minor changes to the user interface to make navigation a little more intuitive would be nice. Other than that, the solution is really good. 

There's an online Spotfire community that is underused. I used to log into it a lot to try and have discussions with other users. I don't know if it's just that the users are working on so many different things that sometimes they're just not interested in talking with other users, but I think the user community should be promoted more. There's a lot of valuable information out there but it's up to the consumers to make use of it. I think that's something that they should promote more.

I also think they should limit the number of releases. I'm not a fan of their release schedule; sometimes they may have two types of releases at the same time. Basically, they have both short-term and long-term releases. They put out a long-term release every year to year-and-a-half. At the same time, they'll have five or six short-term releases in between. Sometimes, the short-term releases will have a critical upgrade that clients may want, but often, the short releases aren't supported as well as the long releases. So, if you're going to upgrade to a short-term release, you have to be willing to upgrade often.

My previous company had over 600 users. By the time I would get one version into production, we literally went right back into putting the next release into development — testing and getting it ready for production. I worked a lot with people in various business groups to help with testing and user acceptance — it got to the point where it was requiring a lot of them. Some of these people were engineers and they would say, "We can't be putting all this time into helping you test." So, we had to work around that. The release schedule is something I would change.

On a scale from one to ten, I would give this solution a rating of ten.

There are other really good products on the market, but I haven't seen anything that is light years ahead of Spotfire as far as capabilities go. It's been around for a long time; It has been a leading product years before many of these other products were even on the market. They have a great history.

For how long have I used the solution?

I have almost 10 years of experience with Spotfire.

What do I think about the scalability of the solution?

From a scalability standpoint, I would say it's pretty fantastic. Not that Spotfire itself is massively scalable. It's a pretty impressive analytical tool for developing visualizations and sharing them across the enterprise with your organization or business group.

TIBCO has built out an entire analytical platform. You can use Spotfire to connect to data sources, but let's say you wanted to stream data, in real-time; in this case, you may be working with almost a terabyte of data a day. Presently, there's really not any analytical application out there on the market that's going to do that very well, but you can scale with a data stream from TIBCO, which helps you access your data in real-time.

It really doesn't matter how much data you're working with, but they also have the business enterprise and TIBCO data analytics. TIBCO data analytics just opens up the door for any kind of truly advanced analytics that you're working with. You can insert real machine learning code right into your analysis.

How are customer service and technical support?

Technical support was always very responsive. They were probably more responsive than I was — there were a couple of times when I even had to open up an issue with them. If you don't get back to them within a certain number of days, they'll change the status of your service request. They'll put it on a temporary hold and then they'll close it out eventually. They're very responsive.

How was the initial setup?

I wasn't there when they set it up, but I did perform two upgrades myself while I was there, and it was fairly easy. It's changed a lot over the years and it's actually become quite easy to install and to get up and running. Roughly 10 years ago, when I did the first implementation, it was really difficult. There were five of us sitting around a table with a 300-page PDF that we had printed out — it took us an entire weekend to figure it out. Now, if you wanted to, you could actually install Spotfire in the cloud and actually have it up and running, connecting with data, in an hour or less. To me, that's pretty impressive.

What's my experience with pricing, setup cost, and licensing?

licensing-wise, I didn't really have any involvement.

In my role as a consultant, I would work with clients and, from a software evaluation standpoint, I would say, "Let's take a look at your business requirements. Let's see what's the right tool for you. Should you go with something that's easy-to-use, right out of the box? Or do you want something that's a little more advanced, based on your users and your business requirements?" Quite often, because it is very scalable and it suits many different company sizes and business requirements, Spotfire was the right choice.

What other advice do I have?

I would definitely recommend Spotfire. If you're considering using Spotfire, just be sure to implement and scale it properly. Too often, many companies will buy a fantastic product, but they have very immature users. If you're going to buy a strong product, you need to put a strong emphasis on training and developing your users. As a consultant, I've seen a lot of companies that say, "Spotfire can't do this."  Sure enough, after I'd look into it, the answer was always undertrained users.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Learn what your peers think about TIBCO Spotfire. Get advice and tips from experienced pros sharing their opinions. Updated: January 2022.
564,599 professionals have used our research since 2012.
Specialist Geosciences Data Consultant at a energy/utilities company with 10,001+ employees
Real User
Top 5
Simple to use out-of-the-box features, but customization is difficult
Pros and Cons
  • "The out-of-the-box features are simple and easy to use across the board."
  • "Personalising Spotfire, as a whole, is painful and is something that could be made easier."

What is our primary use case?

My daily tasks are related to data mining and TBICO Spotfire is one of the products that I use. We are a small group of geologists operating in a niche area who are analyzing geochemical data. Our backend database is MySQL and we use products such as Power BI, Tableau, and Spotfire to display data for the geochemists.

How has it helped my organization?

If we get dirty data in, we might use Spotfire to see what it is we actually have. This might include how many files we have and the file types, in the case where we have this massive data purchase or something similar.

We use Spotfire to slice and dice and see what we're looking at. But then at the end of the day, we end up just taking the data and loading it into Oracle tables. After we have figured out what we have, we might connect Spotfire to those data tables, to better display the different analyses that a geochemist needs.

What is most valuable?

The out-of-the-box features are simple and easy to use across the board. Some of the features that we use are bar charts, pie graphs, and cross tables. They are simple dashboards to show the different metrics on the data, and sometimes data quality, as well.

What needs improvement?

Personalising Spotfire, as a whole, is painful and is something that could be made easier. As a result, I'm not doing much coding.

The background process is something that I find difficult to work with, although that may be more related to company policy and procedures than it is to Spotfire. Specifically, having it on the servers for development and then moving to acceptance in production is not user-friendly. I understand why it's got to be done, so you don't mess up anything that's in production, but to me, it's a little bit antiquated. I think it could be more robust in how you pull in your data, from a database level. Using data in spreadsheets is very simple but when you start connecting to databases, it can be clunky and difficult to do.

For how long have I used the solution?

I have been working with TIBCO Spotfire for approximately six years. My company has had a license for much longer than that.

What do I think about the stability of the solution?

Spotfire is stable, although sometimes it is slow. That may be related to the company and how the data is being rendered, and where our servers sit for the databases. I don't think that its' a fault of Spotfire because I've seen it work with real-time data really fast. It seems, however, the implementation can cause it to lag a little bit.

What do I think about the scalability of the solution?

This is a scalable solution if you're not trying to customize it too much. If you can use what it comes with out of the box, I think it's very scalable and very simple to use. It's when you start having to make custom coding adjustments and whatnot, that it could be a pain because then only one person can fix it typically, and that's the person who initially worked on the coding.

How are customer service and technical support?

We don't connect directly with TIBCO because we have our own technical support in the company. 

Which solution did I use previously and why did I switch?

We also use Microsoft Power BI and Tableau to create views of the data.

As of last year, my company has been starting to move away from using Spotfire and focus on Power BI, only because it is part of the Microsoft Office Suite. This means that it's easier to integrate. However, for now, we are still using both products.

Spotfire X was a big improvement from the previous versions. They now have an export option to PowerPoint, which was a large pain point in the past. Generally, this is not something I use personally. I create a web service and I give the links out for people to access it directly.

How was the initial setup?

The initial setup is pretty simple. All we have to do is request a license, download it, and start using it. You can start bringing spreadsheets in, for example.

We are a small group within the company and we have dedicated groups within our organization for Spotfire support. We just tell them that we need a place on a server and they set it up. For the most part, deployment is straightforward.

What about the implementation team?

We have an in-house team for deployment and maintenance, and they provide technical support to the rest of the company. It used to be a large team and they are very helpful. My understanding is that there was a reorganization and we now have only two people who are contacts for Spotfire support. At least in the past, if we needed help then it was easy and they were great.

Additional people have been brought in to assist us with Power BI, although I have not yet been using it regularly.

What's my experience with pricing, setup cost, and licensing?

The cost is a few hundred dollars per user per year.

Which other solutions did I evaluate?

As a data analyst, I am not in operations and don't have a say in which products we use.

What other advice do I have?

My advice for anybody who is implementing Spotfire is to first speak with TIBCO to make sure that your data model and everything that operates in the background is implemented correctly. If it is done improperly then it may render slowly.

Don't assume that you know everything, the way we do in my company. There are times when we get something new and because it has to be done our way, we end up breaking it.

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
Integrating Manager at a manufacturing company with 10,001+ employees
Real User
Top 20
If you have to deploy visualizations you can do it based on the business needs
Pros and Cons
  • "The two features that I have found most valuable are its ability to customize the dashboards when it comes to the evaluation. The second feature is its ability to handle a large amount of data, which is also something very unique about it."
  • "When it comes to data manipulation, there are features which are good, but one of the features which has really been missing in Spotfire is an offline ability for data manipulation."

What is our primary use case?

We have two primary use cases. One is for the data exploration and the second is for deploying the dashboards for the specific business use cases.

What is most valuable?

There are two features that I have found most valuable. One is its ability to customize the dashboards when it comes to the evaluation. If you have to deploy visualizations you can actually do it based on the business needs and even customize them for the business prep centers. Other tools are not as flexible as Spotfire's ability to integrate HTML, CSS, JavaScript, etc.

The second feature is its ability to handle a large amount of data, which is also something very unique about it.

What needs improvement?

In terms of what could be improved, when it comes to data manipulation there are features which are good, but one of the features which has really been missing in Spotfire is an offline ability for data manipulation. In Qlik you are able to simply manipulate the member's data, manage it, and build data through SQL queries. This means you can actually do your data modeling offline. If we had this type of capability in Spotfire that would make it a very superior product with respect to the others in the market. Now it is hard to manage offline.

You really have to rely on the external sources to do the entire data modeling for the exploration or for the visualization development. But what Qlik has also started offering is that they have a wider capability where you can actually have offline data and do your data modeling through the SQL. This means you can actually manipulate a member's data before you utilize it in a visualization. So you really don't have to rely a lot on the enterprise source, and you can manage data in your own source and then deploy the dashboard supporting this.

Additionally, support could be improved. Lastly, the third feature which I would really recommend improving is the diagnosing and monitoring tools, which are really missing in the overall portfolio of Spotfire.

For how long have I used the solution?

I have been using TIBCO Spotfire for five, six years.

What do I think about the stability of the solution?

It is pretty stable.

What do I think about the scalability of the solution?

TIBCO Spotfire is a scalable product. 

We have more than 3,000 people using it.

We do plan to use it more in the future. We really recommend the new capabilities and really try to simplify it as we go.

How are customer service and technical support?

We have access to the technical support, though from a technical support perspective, I do feel this is one of the areas which can be improved. There is not a lot of self-service available in the technical admin support. That means that for almost every single issue you may have to rely on the technical support because the online materials are not enough.

Which solution did I use previously and why did I switch?

Before using TIBCO Spotfire we were using Power BI. However, we were really not able to find a good scalable solution with Power BI.

How was the initial setup?

The initial setup was easy. It took roughly a couple of days.

What about the implementation team?

There was a team for the initial setup. A couple of engineers.

What's my experience with pricing, setup cost, and licensing?

TIBCO Spotfire is an expensive product.

What other advice do I have?

I would totally recommend this product. 

On a scale of one to ten I would rate TIBCO Spotfire an eight.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
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