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Plixer Scrutinizer OverviewUNIXBusinessApplication

Plixer Scrutinizer is #7 ranked solution in Network Traffic Analysis tools and #13 ranked solution in best Network Monitoring Tools. PeerSpot users give Plixer Scrutinizer an average rating of 8 out of 10. Plixer Scrutinizer is most commonly compared to SolarWinds NetFlow Traffic Analyzer: Plixer Scrutinizer vs SolarWinds NetFlow Traffic Analyzer. The top industry researching this solution are professionals from a computer software company, accounting for 27% of all views.
What is Plixer Scrutinizer?

The Scrutinizer incident response system leverages network traffic analytics to provide active monitoring, visualization, and reporting of network and security incidents. The system quickly delivers the rich forensic data needed by IT professionals to support fast and efficient incident response.

Buyer's Guide

Download the Network Traffic Analysis (NTA) Buyer's Guide including reviews and more. Updated: January 2022

Plixer Scrutinizer Customers
Oxford Networks, Squaw Valley Ski Holdings, UltiSat, Wipro, West Aurora School District 129, SUNY Geneseo College, Bloomington Public Schools, First National Bank of Pennsylvania, Kitsap Credit Union, Metropolitan Transit Authority of Harris County Houston Texas, Carilion Clinic, Banner Health, IDEXX Laboratories, Phibro Animal Health Corporation, Goodwill Industries, Parmalat, Armstrong Coal Company, Flybe, James Walker
Plixer Scrutinizer Video

Plixer Scrutinizer Pricing Advice

What users are saying about Plixer Scrutinizer pricing:
  • "We recently bought a license upgrade, so we will integrate more exporters. We upgraded from a 25 exporter license to a 50 exporter license. Therefore, there will be more flows, and this will be an extension. I don't know when we will purchase a faster server, because the server that we have is quite new."
  • "It's about €10,000 a year for initial license and yearly maintenance costs. In addition, the hardware costs are about €10,000 once every five years."
  • Plixer Scrutinizer Reviews

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    Head of Network Group at a consultancy with 1,001-5,000 employees
    Real User
    Helps us understand what's going on in our netowrk. Client VPN and DMZ
    Pros and Cons
    • "It shows us the saturation of the network of devices. It gives us a clear view of the flows in the network to understand, for instance, planning upgrades in the network to get an idea of what's going on the network on traffic flows. It gives us insight, for instance, on what's going on on our VPN Client. There are a lot of things where it provides very helpful information. It also gives us our security reports with quite detailed information on what's going on in the network, and whether there are data exfiltrations and so on."
    • "Data retention needs improvement. Data retention is a thing where we are looking for a better way to collect flow data for a longer time to do forensic research on security incidents. By default, data retention is quite low. We need detailed data in safe storage for a longer time, e.g., for a couple of months. An improvement would be a way to export data into a secure long-term storage."

    What is our primary use case?

    The primary use case was statistics. Now, it's mainly security and operations.

    I am using the latest version.

    How has it helped my organization?

    It has become an essential and helpful tool for in my daily work. If we didn't have access to the tool, we would have more difficulty getting a long-term overview on the growth of our network. As we have gathered statistics for more than 10 years, we know about the implementation of traffic on our network to also justify our work and investments. From my point of view, it would be more difficult without a NetFlow accounting tool.

    The solution helps enrich the data context of our network traffic. A very good example is a feature recently discovered denied firewall flows, which helps us understand what's going on in our DMZ. It also helps us figure out misconfigurations, It is really a very helpful feature.

    It shows us the saturation of the network of devices. It gives us a clear view of the flows in the network to understand, for instance, planning upgrades in the network to get an idea of what's going on in the network for traffic flows. It gives us insight, for instance, on what's going on our VPN Client. There are a lot of things where it provides very helpful information. It also gives us our security reports with quite detailed information on what's going on in the network, and whether there are data exfiltrations and so on.

    In a few cases, it has helped resolve network events. It has also helped resolve security events. We found a couple of security issues that we wouldn't have found without the tool.

    What is most valuable?

    • The automatic reports that we use for statistical purposes.
    • The security analytics.
    • The security alarms.

    For how long have I used the solution?

    I have been using it for more than 10 years. My company has been using it longer.

    What do I think about the stability of the solution?

    On a scale from zero to 10, the stability is about an eight. From time to time, we have some issues that need to be fixed by their support. Usually, the support fixes the issues quite quickly. I would say it is between good and very good, in that range.

    There is one person (the head of the network group) who maintains the server right now. There is also a backup if they are not available. We have a few people who are able to do some configurations on the system.

    What do I think about the scalability of the solution?

    My personal impression right now is that we've reached a limit, or we are near a limit of flows per second, because we see that our system is getting quite slow. I suppose it's a hardware issue, not an issue of the software.

    The actual size of the network is above 3000 users.

    How are customer service and technical support?

    They are really great. With my most recent experience, two days ago, they responded quite quickly. They're immediately available. Usually, they have a solution to fix the issue during the call or web conference. With the most recent call, I had four questions and issues. They didn't say open four cases. They fixed or answered the four questions, then asked me whether I had other questions at the end. The support is perfect.

    Which solution did I use previously and why did I switch?

    I never used another NetFlow accounting solution. I got to know the NetFlow concept at my current company.

    How was the initial setup?

    The initial setup didn't seem to be that complicated. I found it already implemented, but we did a lot of migration steps. It seems to be quite easy to implement.

    If I would have to implement it again, Scrutinizer is not that difficult to implement versus any other appliance. It is more complex to configure the exporters, but there is a lot of current, good documentation on the Plixer site for this.

    What about the implementation team?

    In our situation with 25 exporters, it might take a half a week to do the implementation of the server. It's usually performed by Plixer, or with the help of Plixer and the hotline. First of all, I would use the test license to do a proof of concept to do the implementation. Then, I would test one or two devices, gathering some reports. I would also create an implementation plan.

    What was our ROI?

    We have seen ROI.

    What's my experience with pricing, setup cost, and licensing?

    We recently bought a license upgrade, so we will integrate more exporters. We upgraded from a 25 exporter license to a 50 exporter license. Therefore, there will be more flows, and this will be an extension.

    Which other solutions did I evaluate?

    Compared to other solutions, the functionality Scrutinizer delivers is better.

    I have one comparison to another product, which also has very basic NetFlow accounting.

    What other advice do I have?

    When dimensioning the server hardware, we decided to have many CPUs, much memory and a large storage, but we learned that the storage has to be as fast as possible. It would have been better to invest in SSDs instead of HDDs.

    We thought about using FlowPro. We see a very good use case for it, but right now we are working just with the flow collector for enhanced reporting.

    It is really a very good security improvement. In the last two years, we learned that it's a very good security tool to learn more about what's going on in the network, not only in terms of network saturation, but mainly in terms of security incidents and break out.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
    Network Engineer at Infinity Sales Group
    Real User
    Top 20
    A stable solution with some big configuration issues
    Pros and Cons
    • "We didn't experience any bugs."
    • "We couldn't get it set up properly."

    What is our primary use case?

    We used this solution for MTA. I am responsible for the network; I would have been the only person using this solution.

    What is most valuable?

    As I didn't get it fully up and running, I can't really say what features were best. 

    What needs improvement?

    When you download Windows 10 and first log in, it says something like, "Welcome. We're setting up a few things, we'll be right with you. We're going to customize some things and get it going for you." Then, it just loads to a desktop and nothing else happens. You don't have the applications installed. You don't have any customization, it's just a default setup. That's essentially what we had. We had a default setup. We were trying to set up some configuration, but it just wasn't quite working properly.

    We couldn't get it set up properly. We had multiple meetings. They apparently noted down what I was asking for, but we just went back and forth, and we just couldn't get the thing to work or configure properly.

    Those discussions were with their sales guy and their sales engineer. They set up a demo for me. They were working with me to try to set up some configurations — some customization within it. It wasn't very intuitive. They gave me documentation, that wasn't very user-friendly. They just didn't seem to understand what I was trying to do. So we just went back and forth, back and forth.

    It was like calling McDonald's and asking for a cheeseburger, and they give you some chicken nuggets. I'd say, "This isn't working for me. I want a hamburger. You gave me chicken nuggets". I would ask for this and they'd give me something else that didn't make any sense. After multiple meetings, eventually, I was like, "I'm done." Then I started looking at Awake Security and started looking at some other MTA's out there. 

    For how long have I used the solution?

    I used Plixer Scrutinizer for a few months. I never got it fully configured. I ran into a bunch of problems and I just couldn't quite get it working properly.

    What do I think about the stability of the solution?

    We didn't experience any bugs.

    How are customer service and technical support?

    They need better customer service that can help you make the trial experience better.

    How was the initial setup?

    We had some challenges with the configuration — that's one of the reasons why we stopped using it.

    What other advice do I have?

    My advice is to make sure you have a good experience during the trial that you set up.

    Overall, from my short experience with this solution, I would give it a rating of five out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.