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N-able EDR OverviewUNIXBusinessApplication

What is N-able EDR?

N-able EDR allows you to quickly detect potential threat activity. The tool uses multiple behavioral AI engines to identify threats and determine if a response is needed. It also helps MSPs understand the threat information needed to protect customers effectively.

Buyer's Guide

Download the Endpoint Detection and Response (EDR) Buyer's Guide including reviews and more. Updated: January 2022

N-able EDR Video

N-able EDR Reviews

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IT Helpdesk at a tech services company with 1-10 employees
Reseller
Stable, effective rollback feature, and useful AI models

What is our primary use case?

We use N-able EDR for Windows and it's the only antivirus on the system.

What is most valuable?

The most valuable features are the rollback feature, it's important for us. The AI models and are good.

What needs improvement?

We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing.

For how long have I used the solution?

I have been using N-able EDR for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable. However, it is a little out of date and could be updated.

What do I think about the scalability of the solution?

We have approximately 3,000 devices in one of our customers. Additionally, we have customers with 10 and 40 devices, which are…

What is our primary use case?

We use N-able EDR for Windows and it's the only antivirus on the system.

What is most valuable?

The most valuable features are the rollback feature, it's important for us. The AI models and are good.

What needs improvement?

We have a lot of false positives we see in the dashboard. I think this is the only problem we are facing.

For how long have I used the solution?

I have been using N-able EDR for approximately 10 years.

What do I think about the stability of the solution?

The solution is stable. However, it is a little out of date and could be updated.

What do I think about the scalability of the solution?

We have approximately 3,000 devices in one of our customers. Additionally, we have customers with 10 and 40 devices, which are smaller companies.

How are customer service and support?

I use the support for cloud backup sometimes.

How was the initial setup?

The installation is straightforward.

What other advice do I have?

I would advise others wanting to implement N-able EDR that it requires updates manually which requires a reboot to be completely protected after the update. This sometimes this can be a problem if it is not rebooted.

I rate N-able EDR an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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