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Micro Focus Diagnostics OverviewUNIXBusinessApplication

Micro Focus Diagnostics is #33 ranked solution in APM tools. PeerSpot users give Micro Focus Diagnostics an average rating of 8 out of 10. Micro Focus Diagnostics is most commonly compared to Dynatrace: Micro Focus Diagnostics vs Dynatrace. The top industry researching this solution are professionals from a computer software company, accounting for 34% of all views.
What is Micro Focus Diagnostics?
Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

Micro Focus Diagnostics was previously known as MF Diagnostics.

Buyer's Guide

Download the Application Performance Management (APM) Buyer's Guide including reviews and more. Updated: January 2022

Micro Focus Diagnostics Customers
BSkyB, Alior Bank
Micro Focus Diagnostics Video

Micro Focus Diagnostics Reviews

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Kalyan Maddula
Presales Manager at a tech services company with 51-200 employees
Real User
Top 5
Highly useful diagnostic information, reliable, and simple installation
Pros and Cons
  • "The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
  • "The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

What is our primary use case?

Micro Focus Diagnostics is used for reviewing the code for applications and many other details of the application. You can deep dive into the applications.

What is most valuable?

The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out.

By using Micro Focus Diagnostics it will tell you the root cause of why it timed out. It may be the database, a network problem, or an application problem. The information from the diagnostics is detailed. Developers will love it.

What needs improvement?

The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details.

For how long have I used the solution?

I have used Micro Focus Diagnostics within the past 12 months.

What do I think about the stability of the solution?

The solution is very stable, our customers are happy.

What do I think about the scalability of the solution?

A large infrastructure would not have more than a thousand JVMs and Micro Focus Diagnostics can handle it easily with one instance. There's no problem with the scalability of this solution.

How was the initial setup?

The installation is straightforward. However, there is a dependency on the application layer that requires a restart of the application. It's a service, not the server, but a restart of the service is required. It is the same case with any other application.

What other advice do I have?

My advice to others wanting to implement Micro Focus Diagnostics is if they don't understand application architecture or custom-developed applications, there's no point to have diagnostics. They need to make sure the solution is something they need.

I rate Micro Focus Diagnostics an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Ravi Suvvari
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Real User
Top 5Leaderboard
Very good for transaction level monitoring, but expensive and HP needs better support and training

What is our primary use case?

AWS cloud SAP ,Java and MQ

How has it helped my organization?

able to identify exact root cause

What is most valuable?

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information.

Drills down from slow, end-user transactions to the

bottle necked component, method, or SQL statement,

helping to solve memory, exception, and other

common problems

Key features and benefits

• Automatically detects all components touched by a business process and traces them with no user intervention

• Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live

• Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment

• Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance

Center.

What needs improvement?

Price is little expensive for number of license points and HP Diagnostics trainers are not available in market and no proper support from HP for any diagnotics level queries or issues.

For how long have I used the solution?

5 years

What do I think about the stability of the solution?

no

What other advice do I have?

Advantages:

• Find and solve more problems earlier in the life cycle

• Achieve higher quality by finding the most common application problems before applications go live

• Collect concrete data to support decisions to go live with an application

• Manage and monitor applications after they have gone live with role-based visibility to solve problems quickly

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Find out what your peers are saying about Micro Focus, Dynatrace, AppDynamics and others in Application Performance Management (APM). Updated: January 2022.
564,643 professionals have used our research since 2012.
DXC Technology at a tech services company with 51-200 employees
Real User
Good for banking and telecom solutions, but could have a better user interface

What is our primary use case?

I have used Micro Focus BPM, and I have used it mostly in the financial sector and the government sector. Micro Focus is not on cloud right now, but we are planning on moving to the cloud.

What is most valuable?

For banking and telecom solutions, it's been quite useful. Since the technology is moving to the cloud, I'm not sure how Micro Focus can keep up and how we can monitor it if it is tied into the infrastructure of the cloud.

What needs improvement?

The interface could be more user friendly. It could also be improved for support for cloud-based environmental intersection.

For how long have I used the solution?

I have been dealing with Micro Focus Diagnostics for 10 years.

What do I think about the stability of the solution?

The…

What is our primary use case?

I have used Micro Focus BPM, and I have used it mostly in the financial sector and the government sector.

Micro Focus is not on cloud right now, but we are planning on moving to the cloud.

What is most valuable?

For banking and telecom solutions, it's been quite useful. Since the technology is moving to the cloud, I'm not sure how Micro Focus can keep up and how we can monitor it if it is tied into the infrastructure of the cloud.

What needs improvement?

The interface could be more user friendly. It could also be improved for support for cloud-based environmental intersection.

For how long have I used the solution?

I have been dealing with Micro Focus Diagnostics for 10 years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The scalability depends on the sizing and the number of transactions.

How are customer service and support?

Technical support is okay, but it depends on what kind of technical support license you have: normal or premium. If you have a premium license, you have good support, and they make sure that resolution is provided within 48 hours is also good.

How was the initial setup?

Setup in Micro Focus depends on which application and which tool you are using. It also depends on the skills of the person who is handling it and if they are capable. I have not had much difficulty with setup.

What other advice do I have?

I would rate Micro Focus diagnostics 7 out of 10.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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