The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens.
Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere.
Within our organization, when we first started using Jacada, there were roughly 100 employees using it. Lately, only a few employees use it as it's not our primary solution anymore.