"Its monitoring and key purpose capabilities are the most valuable. It provides the root cause of problems and helps peers join the war room."
"In my experience, Dynatrace is scalable."
"We can see issues that occur, sometimes before the clients do. Before we have client (or end user) calls for issues, we are able to start troubleshooting and even resolve those issues. We can quickly identify the root cause and impact of the issues as they occur, and this is very helpful for providing the best client experience."
"The user experience allows us to be able to gauge customer experience and understand the performance impact of our platform."
"The Davis artificial intelligence built-in program is valuable. It keeps all the information about the systems, connections, service calls, and requests in its database. It looks at response times and keeps everything in check with baseline figures. If anything goes outside of that baseline, it reports based on that. If the performance starts degrading, it reports on that. Before something breaks, it tells you that it is going to break, and that's the most useful feature of Dynatrace."
"I like the full-stack agents, the Oneagents, and the futures dynamic."
"With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
"The alerting systems are definitely the most valuable feature. The AI engine, "Davis," has proved to be a game-changer for us, as it helps to alert us when there are anomalies found in our applications or in their performance... letting the Davis engine find those anomalies and push them to the top, especially as they relate to business impact, is very valuable to us."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The simplicity of the dashboard is very good."
"It does everything we wanted it to do."
"End-user Synthetics and monitoring are very good."
"The most valuable feature is application monitoring."
"The VPN is one of the solution's most valuable features for us."
"Working with the solution is very easy. It's user-friendly."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"They could have a better user interface, better automation, better support for cloud-based, and SaaS applications."
"The flexibility when it comes to integrating with other tools is very low."
"Dashboards and monitoring capabilities can be improved for monitoring applications in Azure. In Azure, it would be cool to be able to monitor network consumption as well as flow communication."
"Its price, for sure, should be improved. Its price is quite high. Other than the price, there are always improvements to be made as technologies change. When we move into cloud-based technologies, Dynatrace will also have to adapt so that they can monitor those as well. It should have the adaptability to quickly transform to monitor those new technologies."
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
"Due to the fact that you doing a lot, you have a problem with the learning curve. We're really looking for ways to make this product more accessible."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The deployment process could be improved."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"It is very difficult to award the service level cycles at an endpoint level."
"They should bring the pricing down to be more competitive."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"It would be nice if there were pre-made dashboards."
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
Dynatrace is ranked 1st in Application Performance Management (APM) with 38 reviews while New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews. Dynatrace is rated 8.8, while New Relic APM is rated 8.6. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". Dynatrace is most compared with Datadog, AppDynamics, Splunk, Azure Monitor and Elastic APM, whereas New Relic APM is most compared with Datadog, Splunk, Azure Monitor, AWS X-Ray and AppDynamics. See our Dynatrace vs. New Relic APM report.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.