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Datadog vs New Relic APM comparison

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44,486 views|36,570 comparisons
New Relic APM Logo
17,752 views|12,763 comparisons
Featured Review
Find out what your peers are saying about Datadog vs. New Relic APM and other solutions. Updated: January 2022.
563,208 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers.""Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system.""The most valuable features are the dashboards and the reporting.""The application performance monitoring is pretty good.""The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment.""We find they have a very helpful alert system.""The solution is sufficiently stable.""The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."

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"It does everything we wanted it to do.""The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done.""The VPN is one of the solution's most valuable features for us.""The simplicity of the dashboard is very good.""The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful.""End-user Synthetics and monitoring are very good.""The most valuable feature is application monitoring.""Working with the solution is very easy. It's user-friendly."

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Cons
"I think better access to their engineers when we have a problem could be better.""I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports.""Could be a little more user friendly.""I'd like to see better pricing and more integration in the next release.""The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts.""We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts.""It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications.""While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."

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"How granular I could go down at looking at certain data, especially related to the operations, is limited.""They should bring the pricing down to be more competitive.""It would be nice if there were pre-made dashboards.""There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it.""The deployment process could be improved.""It is very difficult to award the service level cycles at an endpoint level.""The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop.""The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."

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Pricing and Cost Advice
  • "It didn't scale well from the cost perspective. We had a custom package deal."
  • "The price is better than some competing products."
  • "Pricing is somewhat affordable compared to other solutions but in order to really lower the costs of other products you need to plan very carefully your resources usage, otherwise, it can get expensive real quick."
  • "It is easy to run up a large bill, so become familiar with the cost of each piece of your bill and use the metrics they supply to estimate and monitor your bill."
  • "Pricing seemed easy until the bill came in and some things were not accounted for."
  • "The cost is high and this can be justified if the scale of the environment is big."
  • "My advice is to really keep an eye on your overage costs, as they can spiral really fast."
  • "If you do your homework, you'll find that if you're really concerned with cost, it's good."
  • More Datadog Pricing and Cost Advice →

  • "The price depends on how many agents you want."
  • "This is an expensive tool."
  • "The price was one of the reasons we chose this solution."
  • "I think the pricing is reasonable."
  • More New Relic APM Pricing and Cost Advice →

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    Questions from the Community
    Top Answer: 
    With Datadog, we have near-live visibility across our entire platform. We have seen APM metrics impacted several times lately using the dashboards we have created with Datadog; they are very good core… more »
    Top Answer: 
    Our organization ran comparison tests to determine whether the Datadog or Dynatrace network monitoring software was the better fit for us. We decided to go with Dynatrace. Dynatrace offers network… more »
    Top Answer: 
    Sometimes it's more user friendly for development teams. There are some parts of Datadog that are more understandable for development teams. For example, the APM in Datadog works more manually and… more »
    Top Answer: 
    The simplicity of the dashboard is very good.
    Top Answer: 
    It offers transactions, but it does not offer an endpoint-level insight at the URL level. When we get a request, we want to know what the life cycle of that service is, and where the cycle is. This is… more »
    Ranking
    Views
    44,486
    Comparisons
    36,570
    Reviews
    23
    Average Words per Review
    518
    Rating
    8.4
    Views
    17,752
    Comparisons
    12,763
    Reviews
    8
    Average Words per Review
    556
    Rating
    8.5
    Comparisons
    Also Known As
    New Relic Mobile
    Learn More
    Overview
    Datadog is a monitoring service for IT, Dev and Ops teams who write and run applications at scale, and want to turn the massive amounts of data produced by their apps, tools and services into actionable insight.

    New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.

    Offer
    Learn more about Datadog
    Learn more about New Relic APM
    Sample Customers
    Adobe, Samsung, facebook, HP Cloud Services, Electronic Arts, salesforce, Stanford University, CiTRIX, Chef, zendesk, Hearst Magazines, Spotify, mercardo libre, Slashdot, Ziff Davis, PBS, MLS, The Motley Fool, Politico, Barneby's
    Dow Jones, Microsoft, Nike, Groupon, NBC, Sony, Fox, Adobe, Best Buy, Walmart, and WebMD, Cirque du Soleil, FlightNetwork.com, France Télévisions SA, Hachette Book Group, Hy-Vee, Inc., Isolation Network, Inc., Lighthouse eDiscovery, Major League Soccer, NYC-DOT, New Zealand Media and Entertainment, Office Depot International in Europe, Royal Opera House, Adobe Systems Incorporated, American Eagle Outfitters, Inc., Citrix, Despegar.com, Eastern Bank Corporation, Fox Sports, Globosat, Hogg Robinson plc, iHeartMedia, Jive, Kent State University, Multiplus, NBCUniversal, Ocado, REI, Sensis, VenueNext, Yellow Pages Limited and Zenefits
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm15%
    Media Company8%
    Comms Service Provider8%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider18%
    Financial Services Firm8%
    Media Company5%
    REVIEWERS
    Financial Services Firm19%
    Media Company11%
    Computer Software Company11%
    Manufacturing Company8%
    VISITORS READING REVIEWS
    Computer Software Company30%
    Comms Service Provider19%
    Financial Services Firm7%
    Media Company5%
    Company Size
    REVIEWERS
    Small Business48%
    Midsize Enterprise24%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business27%
    Midsize Enterprise14%
    Large Enterprise59%
    REVIEWERS
    Small Business38%
    Midsize Enterprise29%
    Large Enterprise32%
    VISITORS READING REVIEWS
    Small Business22%
    Midsize Enterprise15%
    Large Enterprise62%
    Find out what your peers are saying about Datadog vs. New Relic APM and other solutions. Updated: January 2022.
    563,208 professionals have used our research since 2012.

    Datadog is ranked 2nd in Application Performance Management (APM) with 26 reviews while New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews. Datadog is rated 8.4, while New Relic APM is rated 8.6. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". Datadog is most compared with Dynatrace, Splunk, ELK Logstash, Azure Monitor and Amazon CloudWatch, whereas New Relic APM is most compared with Dynatrace, Splunk, Azure Monitor, AWS X-Ray and AppDynamics. See our Datadog vs. New Relic APM report.

    See our list of best Application Performance Management (APM) vendors.

    We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.