"Having a clear view, not only of our infrastructure but our apps and services as well, has brought a great added value to our customers."
"Having a wealth of information has helped us investigate outages, and having historical data helps us tune our system."
"The most valuable features are the dashboards and the reporting."
"The application performance monitoring is pretty good."
"The interface and the integrations make it so easy to connect to the cloud or to the on-premise environment."
"We find they have a very helpful alert system."
"The solution is sufficiently stable."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"It does everything we wanted it to do."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The VPN is one of the solution's most valuable features for us."
"The simplicity of the dashboard is very good."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"End-user Synthetics and monitoring are very good."
"The most valuable feature is application monitoring."
"Working with the solution is very easy. It's user-friendly."
"I think better access to their engineers when we have a problem could be better."
"I'm still exploring the trial version, and it is fine. One thing that I haven't been able to figure out is how to retrieve a report. This is something that could be improved. I probably need to navigate to a place to access the reports."
"Could be a little more user friendly."
"I'd like to see better pricing and more integration in the next release."
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"It could use some additional features when working with metrics like Grafana or like New Relic has. Datadog does not use library technologies like Dynatrace does. Datadog has machine learning too, but it does not have this option in all layers of monitoring like infrastructure service process in applications."
"While I like the ease of use, when compared with Tenable Nessus they could still improve their usability."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"They should bring the pricing down to be more competitive."
"It would be nice if there were pre-made dashboards."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The deployment process could be improved."
"It is very difficult to award the service level cycles at an endpoint level."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
New Relic is a software analytics and application performance management solution that gives users in-depth data visibility and analytics. By going right to the source, the code, New Relic enables users to develop quicker software, build improved products,and consistently impress their customers. Data tells a story and New Relic interprets what it is telling you.
Datadog is ranked 2nd in Application Performance Management (APM) with 26 reviews while New Relic APM is ranked 5th in Application Performance Management (APM) with 8 reviews. Datadog is rated 8.4, while New Relic APM is rated 8.6. The top reviewer of Datadog writes "Provides insightful analytics and good visibility that assist with making architectural decisions". On the other hand, the top reviewer of New Relic APM writes "Useful service map feature and reasonably priced but the visibility can be improved". Datadog is most compared with Dynatrace, Splunk, ELK Logstash, Azure Monitor and Amazon CloudWatch, whereas New Relic APM is most compared with Dynatrace, Splunk, Azure Monitor, AWS X-Ray and AppDynamics. See our Datadog vs. New Relic APM report.
See our list of best Application Performance Management (APM) vendors.
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