"Technical support is helpful."
"The most valuable feature is the flow map."
"From the performance management side, I like everything from business transaction work to tracking. On the database side, we can get a lot of insights from the database. On the server monitoring side, it helped us a lot to find out some of the issues on the VM side because VMs were creating a little trouble for us."
"I have found the main feature of the solution to be its ability to analyze an application's code to see where there are issues. Additionally, it is easy to use and configure."
"The ability to check parameters for microservice applications is most valuable. It is important for me. I can manually create new business transactions for applications and individually monitor business transactions. I can also use a lot of extensions. It has a lot of extensions to monitor other third-party applications, such as NoSQL applications, memory cache applications, Kafka applications, and Couchbase applications. It is very useful. We are also using the end-user monitoring site to follow all end-user activities. It is important for us to check the errors on the customer site."
"It's good for a larger scale deployment such as what my company is working on."
"AppDynamics has a very broad range of supported technologies, and it's user-friendly. It looks nice, and it's easy to sell the solution to the stakeholders when we can visualize how the website is working. For example, where we have any problems through visual analytics."
"After a major incident, root cause analysis is conducted and, most of the time, we understand what caused the incident and how it can be prevented from happening again."
"The deployment itself is very easy and straightforward."
"The solution's ability to assess the severity of anomalies based on the actual impact to users and business KPIs is great. It's exactly what we need. The severity impact is based on the users, the availability, and the impact it has on your business."
"The User Sessions Query language has definitely been the most helpful with its key user actions and user session properties. Using those together, that has completely transformed how we're able to identify customers and their problems on our site. It has made a very big impact over the year."
"Dynatrace has reduced our total headcount in operations and the mean time to detect and resolve problems. As a result, those challenging offline times are much shorter, if not non-existent, because of this solution."
"The most useful features are cloud monitoring, application monitoring, and alert notifications."
"We can see issues that occur, sometimes before the clients do. Before we have client (or end user) calls for issues, we are able to start troubleshooting and even resolve those issues. We can quickly identify the root cause and impact of the issues as they occur, and this is very helpful for providing the best client experience."
"A very powerful solution for the end user."
"It helps to improve code efficiency and has quicker performance analysis."
"There could be some improvement in the constructions of the diagrams, it is too difficult currently."
"They need to improve the consolidation of agents for the agent's installation process."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
"The solution could be more user-friendly for diagnostic purposes. Anyone who is using the solution should be able to infer what that error is about, they should be able to troubleshoot it better."
"As per my experience, the drill-down feature can be improved at the class level."
"The solution could improve by covering more technologies. For example, it does support .NET Core applications. However, it could be a bit better."
"The cloud licensing needs to be improved. It's quite pricey."
"They could also, develop an observability platform where you could have the ability to inject events, locks, and traces."
"The one area that we get value out of now, where we would love to see additional features, is the Session Replay. The ability to see how one individual uses a particular feature is great. But what we'd really like to be able to see is how a large group of people uses a particular feature. I believe Dynatrace has some things on its roadmap to add to Session Replay that would allow us those kinds of insights as well."
"It would help if Dynatrace allowed more features that work with metrics like Grafana or New Relic."
"An area for improvement would be security. In the next release, I'd like to see more network-centric capabilities - Dynatrace is good at the network level, but I have to leverage other network solutions and integrate with them, but a holistic approach including the network as a one-stop-shop would be great."
"I think they're working on even more integration from external third party input, but that is ongoing. So the faster it's there the better. Clock monitoring is one of these areas where improvements can be made."
"I would like a testing module focused on quality gates."
"Another area for improvement is that I would like the alerting to be set up a little bit more easily. Currently, it takes a lot of work to add alerting, especially if you have a large environment, and I consider our environment to be quite large. The alerting takes a lot of administration."
AppDynamics is the Application Intelligence company. With AppDynamics, enterprises have real-time insights into application performance, user performance and business performance so they can move faster in an increasingly sophisticated, software-driven world. AppDynamics’ integrated suite of applications is built on its innovative, enterprise-grade App iQ Platform that enables its customers to make faster decisions that enhance customer engagement and improve operational and business performance. AppDynamics is uniquely positioned to enable enterprises to accelerate their digital transformations by actively monitoring, analyzing and optimizing complex application environments at scale.
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
AppDynamics is ranked 2nd in Container Monitoring with 27 reviews while Dynatrace is ranked 1st in Container Monitoring with 38 reviews. AppDynamics is rated 7.8, while Dynatrace is rated 8.8. The top reviewer of AppDynamics writes "Great dashboards, with good SAP monitoring but needs to be more reasonably priced". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". AppDynamics is most compared with Elastic APM, Splunk, Datadog, SolarWinds Server and Application Monitor and Azure Monitor, whereas Dynatrace is most compared with Datadog, Splunk, New Relic APM, Azure Monitor and Elastic APM. See our AppDynamics vs. Dynatrace report.
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