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xMatters IT Management review

Ana Cotes
Ana Cotes
Incident and Major Incident Manager at Brinks Incorporated
Improves the mean time to resolve incidents and allows us to customize text...
The integration with Inform with xMatters is too customized. It should be a little bit more friendly. When you are not using the conference bridge from xMatters and you are using an external one, it is a little bit hard to get the person whom xMatters calls to jump directly to the external bridge. They need to hang up the phone and then get...

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