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xMatters IT Management review

NickYoung
NickYoung
Director of Enterprise Reporting, Visualization & Analytics at a university with 1,001-5,000 employees
Enabled us to meet our "lights out" goal and repurpose staff to do work of greater...
We would like to see a greater variety of integrations with ServiceNow. It works fine as it is, but an enhancement would be the ability to interact with the major incident module in ServiceNow. In ServiceNow, you can create an incident which is priority-1, 2, 3 or 4. The existing xMatters integration allows you to filter on just P1s and...

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