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IT Care Center review

Yossi Golan
Yossi Golan
Manager of Global Service Support at Maytronics Ltd
Easy to use for creating forms and workflows, provides transparency, saves time,...
There is no global support. With our previous system, we had 24/7 global support. We need much faster support. When I have an issue and raise a ticket, someone should call me back. They can also think about having object-oriented APEX so that the agents can easily create dashboards instead of having to learn the complete APEX language. This...

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