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Top 8 Robotic Process Automation (RPA) Tools

UiPathAutomation Anywhere (AA)Microsoft Power AutomateBlue PrismKryon RPABlue Prism CloudBotFarmVisualCron
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    The two reasons that we went with UiPath were, one, the learning curve, and, two, the community edition of UiPath, which had everything we needed to dig into the solution. Whereas with the other companies, there wasn't that option. With Blue Prism, for example, we had to buy a license in order to check whether the tool was going to work for us.
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    The technical support has been good in my experience. However, you need to use the latest version to get the right level of support. If it is an end-of-life version, you might not get support from Automation Anywhere.
  3. Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: November 2021.
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  4. We have talked to Microsoft. We're a large company and we're talking to Microsoft on a regular basis. We have a partner we talk to when it comes to Automate. We are absolutely satisfied with technical support.
  5. Technical support has been responsive when we have needed their assistance.All of the processes that we've automated have been completed successfully, and the bots are able to process them as expected.
  6. Kryon will allow you to automate processes fast and easy and you do not need to be a developer to automate processes.The thing that we find the most value in is the Process Discovery component and the ability to really see what users are doing on a day-to-day basis. We're starting to make sense of the processes that they're doing and getting visibility into what they're doing. Overall, the Process Discovery is very good.
  7. This product has additional functionality over Blue Prism Cloud Enterprise.The solution is very complete. It's a good solution, for the kind of features that they offer.
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  9. One of the most valuable features is the solution's simple automation regarding object cloning and strings variables. The most valuable features are the portals for extracting data from PDF files, appending data to SAP, automating the SAP, downloading reports, and mapping and creating the reports accordingly to your requirements.
  10. The ability to clone jobs to shorten the time it takes to implement a process has been invaluable, but its flexibility also gives us the ability to create a job that can handle a multifaceted process with a complex workflow.

Benefits and Disadvantages of RPA

The benefits of RPA are vast and continue to grow as the top automation software companies continue to develop the technology to take on more complicated tasks and more deeply integrate with business systems and other automation technologies, like AI and ML. The biggest advantage to RPA are the savings that come after implementing the technology. There’s a lot to take into consideration when talking about the cost of RPA, and even more so when you’re conducting an RPA cost benefit analysis. If your business has a lot of tasks that are simple and repeatable, you should strongly consider using a bot instead of a human and repurpose your human resource to an item that takes more skill and can drive revenue for the company. Our members have provided plenty of use cases to show how they are using bots to improve their business.

However, there are limitations of RPA, although far outweighed by the benefits, if the capabilities of the technology satisfy your needs. There have been concerns raised about the security of RPA, but our members have reduced it down to implementation error. In most cases, thoughtfulness and careful consideration of the technology and how it will be used will give you all you need to decide on whether or not to move forward with RPA.

Types of RPA Tools

  • Programmable RPA Bots. First-generation RPA tools that required a set of inputs and needed to be programmed.
  • Self-Learning Bots. RPA software that learns from log data and screen capture videos and then performs the actions that humans used to.
  • Intelligent Automation/Cognitive Automation Tools. RPA bots with advanced functionalities such as image recognition and natural language processing, able to understand even unstructured data.

Features to Compare

There are a variety of different criteria that can and should be taken into consideration when selecting the best RPA tools for your business. These criteria and parameters very often depend on your specific needs, what your business and workflow require the most, and what your area of expertise demands.

Here are some of the most common and most important parameters used in the RPA tools comparison:

  • Operational Scalability. Consider how well your new RPA tools will handle your business demands, respond to changes, requirements, and business operations.
  • Security. Security is a vital parameter as the RPA bots will inevitably make changes to your customer data. Our members gave some of their insights on handling RPA security.
  • Total Cost of Ownership. TCO includes the initial RPA tool setup cost, the ongoing vendor license fees, if there are any, as well as maintenance costs. All three should be taken into consideration when calculating your costs. For a lower cost, consider a low-maintenance RPA software.
  • Ease of use and control. In order to increase efficiency and productivity, you need a user-friendly RPA tool that can be easily controlled and implemented and that your team can use without major difficulties.
  • Cognitive capability. Some RPA software has cognitive capabilities that can self-learn.

Whether or not you choose to consider this parameter as well in your search for the top RPA tool will depend on what you are looking for in a certain RPA system and on what you see as vital for your own needs.

RPA Tools Comparison

Tool Rating Pro Con
UiPath 9 Technical support for UiPath is great The platform that shows the reports and errors is not too transparent.
Automation Anywhere 8 I implemented AA in different environments, the AA installation is the smoothest compared to other RPA software installs. [They] should add more Analytics and Intelligence related capabilities
Blue Prism 7.6 The web-based designer is very user-friendly and easy to use I would like to see machine learning functionality integrated with the automation
Kryon RPA 8.4 Attended automation has diverted 34 percent of training calls to our tech support centers It could be more reliable in spying HTML
Blue Prism Cloud 8 The most valuable feature is the ability to write custom code Having more AI functionality would be an improvement
VisualCron 9.8 It helped us reduce manual steps. Our suggestion to make it better and more manageable in terms of GDPR: Implement it in a very partnership way
Microsoft Power Automate 7.6 Power Automate is intuitive and easy to use Compared to other RPA solutions, there is a little bit of a feature gap
BotFarm 7.6 The best aspect is the UI, as it is very user-friendly The deployment could be made a little bit easier
Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA). Updated: November 2021.
552,695 professionals have used our research since 2012.