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Top 8 Managed Detection and Response (MDR) Tools

CrowdStrike Falcon CompleteCRITICALSTARTArctic Wolf AWN CyberSOCAlert LogicSecureworks Red Cloak MDRNetsurion Managed Threat ProtectionSophos Managed Threat ResponseRed Canary MDR
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    The most valuable feature is that it has a zero-day approach. It does not work with the signature itself. It looks into what is happening on an endpoint and protects you better against threats that are not yet known but are captured in a signature. It provides far better detection than when it is only signature-based. You get much quicker protection against any new threat. This is the most important feature of the CrowdStrike solution.
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    Their Zero Trust Analytics Platform (ZTAP) engine, which is kind of their correlation engine, is by far and away one of the best in the business. We can filter and utilize different lists to build out different alerts, such as, what to alert on and when not to alert. This engine helps reduce our number of alerts and false positives.
  3. Find out what your peers are saying about CrowdStrike, Critical Start, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: January 2022.
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  4. Whenever there is a major thing like Exchange vulnerabilities, it scans our Exchange server for indicators of compromise. It then alerts us and points exactly where we need to go to check for ourselves if it is normal or not.
  5. Everything is in one dashboard; I'm notified when there's an incident and advised on what steps to take. The initial setup is pretty straightforward.
  6. The initial setup was very straight forward.It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation.
  7. We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee.
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  9. Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it.
  10. The valuable features of this solution are it integrates well with different EDR software, such CrowdStrike, and Carbon Black, and the information it provides is helpful.
What is MDR in SOC?

SOC stands for Security Operation Center. Large enterprises and corporate infrastructures tend to have a SOC separate from its regular IT departments. SOCs may use different tools and techniques for threat-monitoring, incident qualification, and response.

SOC teams work from a physical location. These teams consist of security analysts, security information and event management (SIEM) experts, and endpoint detection experts.

There are also managed SOC options, known as SOC-as-a-Service. In this case, you can receive all SOC functions as a service. This includes the technology stack and the cybersecurity team. Typically, SOC-as-a-Service offerings will include MDR detection and response services.

While MDR functions can be offered integrated with a SOC, they can also be offered separately, as part of the SOC technology stack. This ensures that companies can keep the MDR’s advanced threat-detection, response, and remediation capabilities. Since MDR doesn’t usually include SIEM capabilities, integrating an MDR to the SOC technology stack provides an added layer of protection.

Why is managed detection and response important?

The increasing volume of cybersecurity threats makes it challenging for security operations centers (SOCs) to keep up. The shortage of highly-skilled cybersecurity personnel has been an issue for the last few years. In fact, the cybersecurity workforce gap was more than 3 million in 2020.

Companies turn to managed cybersecurity services, such as managed detection and response (MDR) to overcome this challenge. Managed detection and response services give companies high-level analysis and threat-hunting capabilities without the need to form a security response team. By providing a proactive approach to threat detection, MDR solutions reduce dwell time on data breaches. Thus, threats are taken care of as soon as possible, before they turn into a severe breach.

The lack of enough cybersecurity talent to fight the ongoing threats is only one of the challenges that make MDR solutions important. Almost every security team has been overwhelmed by the sheer volume of alerts they receive from monitoring solutions. Many times, security analysts need to check each alert individually and correlate them with similar ones to detect a malicious pattern. This takes time and effort for cybersecurity teams and can lead to alert fatigue, which can allow threats to be overlooked.

MDRs address this challenge by providing a contextual analysis of all factors surrounding an alert. The MDR tools and team can then filter and rank the alerts coming from the monitoring software and provide an accurate analysis of the severity of the threat. In addition, they compile indicators of compromise, allowing the MDR system to detect unknown threats, better preparing the company for future attacks.

What is the difference between EDR and MDR?

Endpoint Detection and Response (EDR) software monitors endpoint devices (such as desktop computers, tablets, and mobile phones) to detect indicators of compromise and malicious activity. EDR software uses behavioral analysis to detect abnormal activity in the monitored terminals. This allows the system to detect if there is an attack in process. Vendors offer these solutions as stand-alone packages or as managed solutions.

EDR systems work via a software agent installed at the endpoint. This agent collects and sends information to the central EDR database for analysis. When you buy a managed EDR solution, a cybersecurity team analyzes the data collected by the EDR agents, sifting through alerts and potentially stopping threats.

Managed detection and response (MDR) solutions go a step further, by not only detecting malicious activity but also eliminating and mitigating threats. Many MDR solutions will include EDR features in their offering. MDR, as a managed offer, also includes a team of analysts and cybersecurity experts that monitor, detect, and respond in a timely manner to threats. The human component makes it easier to eliminate false positives and therefore to identify real security threats.

Getting an alert of an attack in progress is not enough. MDR services offer a key response and remediation feature. That means once the monitoring tool detects an attack, it is stopped by automated response methods. The analysts then go through the remediation process, saving data and preventing further damage.

What to Look for in a Managed Detection and Response Solution

In choosing the right managed detection and response vendor, it is important to consider that not all offerings are the same. Here are some pointers to help you choose the right fit:

  1. Define your cybersecurity needs. This will depend on how your company’s network infrastructure is formed. Do you have your critical operations and data on premises? If so, then a solution that can be installed on your servers can work for you. If, on the contrary, the majority of your operations and data are in the cloud, you should look for a cloud-based service. Check that the MDR service is the right for your organization’s size and provides the security controls you need.

  2. Ensure the technology stack is easy to integrate. You probably have your own cybersecurity tool stack at your disposal. Choose a provider that can offer tools that complement your own and that will integrate with your systems.

  3. Don’t forget data privacy regulations. Compliance requirements differ with the industry. You should choose a provider that can meet your company’s compliance regulations, be they HIPAA, GDPR, or others.

Managed detection and response services can provide value and help companies solve security challenges. By providing advanced threat detection and response at a fraction of the price of having their own teams, an MDR vendor can help improve your organization’s security posture

Find out what your peers are saying about CrowdStrike, Critical Start, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: January 2022.
564,643 professionals have used our research since 2012.